Exterior Double or Twin Room Aduana Street
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Hotel Regina
A 4-star stay on Calle Alcalá, six minutes' walk from Plaza de Santa Ana, with a metro station at the door.
- 9.2 guest rating from 7,218 reviews
- 6-minute walk to Plaza de Santa Ana
- Metro station outside the hotel
9.2
Perfect
7218 reviews
Booking.com 9.2 · 7218 reviews
About
Hotel Regina
Hotel Regina sits on Calle Alcalá, 19, six minutes on foot from Plaza de Santa Ana and within easy reach of Plaza de Cibeles. The 4-star property has 171 rooms, a coffee shop, and a bureau de change, plus a lift and 24-hour reception.
Recent guests consistently highlight the staff, the breakfast, and the location. Rooms are described as modern, clean, and well equipped, with some featuring terraces or a jacuzzi. The hotel is entirely non-smoking and does not allow pets.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Service that stands out — Guests repeatedly praised the staff for being friendly, helpful, and accommodating, from check-in to daily interactions.
- Rooms that impress — Rooms are described as modern, clean, spacious, and well equipped, with some offering terraces or a jacuzzi.
- Location at the heart of Madrid — A six-minute walk to Plaza de Santa Ana, close to Plaza de Cibeles, and with a metro station right outside, it's easy to explore the city.
–
Worth weighing
3 to weigh- Some staff interactions fall short — While most reviews praise the staff, one guest noted that a few employees were not always friendly.
- No on-site parking — The hotel does not list parking among its amenities, so guests arriving by car will need to make their own arrangements.
- Pets are not allowed — The hotel operates a strict no-pets policy, which may be a limitation for travellers with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Exterior Superior Double or Twin Room Aduana Street
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Suite
- 1 Double bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Suite Exterior Aduana Street
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Deluxe Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Two Superior Communicated Interior rooms
- 4 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Two-Bedroom Suite
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Interior Double Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Interior Junior Suite
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Interior Single Room
- 1 Single bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Penthouse Room Terrace
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Interior Superior Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Penthouse Deluxe Room Terrace Jacuzzi
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Alcalá Junior Suite
- 2 Single beds
- Shower
- Coffee machine
- Heating
- Air conditioning
Penthouse Room Terrace Jacuzzi
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Alcalá Deluxe Room
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Lift
- Currency exchange
- Non-smoking property
- Air conditioning
- Heating
Food & Drink
- Restaurant
- Bar/Lounge area
- Snack bar
- In-room breakfast
- Special diet menus
- Coffee shop
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Paid airport shuttle
- Car hire
Accessibility
- Rooms/Facilities for disabled
- Wheelchair access
- Bathroom for disabled
Business
- Meeting/Banquet facilities
- Fax/Photocopying
Leisure
- Fitness centre
- Live entertainment
- Sun terrace
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.2/10 from 7,218 reviews
Booking.com · 9.2 · 7218 reviews
9.2Verified guest“The staff were pleasant and incredible, and the free concierge and wake-up service were a bonus. Breakfast had bacon, good coffee, and fruit at a fair price. The location was stunning and incredibly close to Casino de Madrid, and it's right by a tube station.”
9.2Verified guest“Honestly, we had a wonderful short weekend. Everything was good, though a few employees weren't always friendly. The hotel has been recently refurbished, is compact, and has a patio.”
9.2Verified guest“Brand-new rooms with great terraces. The location was stunning and incredible, within walking distance of a royal palace. There was a good restaurant not far from the hotel.”
9.2Verified guest“Waking up to the aroma of croissants was a treat. The staff's warm greetings made every morning special. Our room was immaculate, and the location was amazing for exploring the city.”
9.2Verified guest“Very good staff and location, I loved staying here. All employees were accommodating and incredible. My room was newly remodeled and had a bedroom, a nice breakfast, and a comfortable bed. The breakfast was marvellous with many options.”
9.2Verified guest“Super modern furnishings. Spacious room. Fruit in the room, top.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Plaza de Santa Ana: A scenic square just six minutes' walk away, lined with cafés and theatres, perfect for a first taste of Madrid.
Plaza de Cibeles: A short walk from the hotel, this grand square is a key landmark with the Palacio de Cibeles and its fountain.
Alcala, 19, Madrid, Community of Madrid, 28013, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 188 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at Hotel Regina?
Check-in is from 14:00 until 23:59, and check-out is by 12:00.
Is parking available at Hotel Regina?
The hotel does not list parking among its amenities, so you'll need to arrange parking nearby if you arrive by car.
Are pets allowed at Hotel Regina?
No, pets are not allowed at the hotel.
Does Hotel Regina offer airport transfer?
Yes, the hotel provides a paid airport shuttle service.
What amenities are in the rooms at Hotel Regina?
Rooms include air conditioning, heating, a coffee machine, and a shower. Some rooms feature a bathtub or a terrace.
The bottom line
Hotel Regina earns its strong rating through attentive service, well-regarded rooms, and an unrivalled central location. It's a dependable choice for a Madrid city break, provided you don't need parking or to bring a pet.
9.2A solid, well-reviewed central option
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